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Cohesity Premium Support with Hardware Non-Return Option - extended service agreement - 1 year - shipment

  • NG # 0683-SW-COH-003

  • MF # CS-P-NRHW-C2515-DTPRT

  • SKU # CS-P-NRHW-C2515-DTPRT

Cohesity Premium Support with Hardware Non-Return Option - Extended service agreement - Parts - 1 Year - Shipment - Response time: NBD - for P/N: C2515-SFP-DTPRT-NODE

Manufactured By :
Cohesity
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Stock
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Need Help Ordering?
Call +88 01714243446

Stock
Unlimited

Custom Pricing

Get A Quote

Overview

When you choose Cohesity software to radically simplify your data management, you’re also gaining a trusted, strategic partner dedicated to easing the way you protect, manage and derive value from all of your data—across the data center, edge and cloud. Cohesity Premium Support delivers fast, complete, high-quality technical responses all day, every day to maximize all of the services consolidated on our multicloud data platform. These include backup and recovery, disaster recovery, file and object services, dev/test, and data compliance, security and analytics. Our Cohesity Premium Support team members strive for excellence in customer satisfaction, working with you to reduce IT complexity and eliminate mass data fragmentation. We serve customers across the globe from offices in North America, Europe and the Asia Pacific region.

Cohesity Premium Support empowers customers to solve their siloed data and storage challenges with Cohesity web-scale secondary data and applications. It's delivered fast, complete, high-quality technical responses all day, every day while striving to achieve the highest level of customer satisfaction. Cohesity Premium Support serves customers across the globe from offices in North America, Europe, and Asia-Pacific.

Specification


General
Service Included
Parts
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Details
Service & Support
Extended service agreement - parts - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - priority 1 ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - priority 2 ¦ Technical support - phone consulting - 1 year - response time: 4 h - availability: 24 hours a day / Monday-Sunday - priority 3 ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year
Compatibility Information
Designed For
P/N: C2515-SFP-DTPRT-NODE

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