NG # 02055-HW-EV-002
MF # 02055-HW-EV-002
SKU # 02055-HW-EV-002
Efficient Remote Support and IT Process Automation: Comprehensive proactive and predictive service management for seamless issue resolution without any downtime.
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Stock
Unlimited
Custom Pricing
Get A QuoteEV Reach is an on-premise IT remote system management solution. Key features include advanced remote control, background system management, ad integration and management, global IT process automation, IT compliance and smart-card support.The remote control feature provides on-demand assistance to users by providing agents with remote access to external systems across any location. The solution also offers communication channels such as live chat, SMS messaging and information sharing via video recording or screen snapshots.
The background management feature helps users search for a queries, manage and control workstations and access real-time information. EV Reach’s active directory management helps agents conduct active directory searches, manage user accounts, group memberships, scan inactive account users and manage bulk passwords.Goverlan Reach supports multiple platforms such as GovRC, GovRCMD, VNC, RCP, Telnet, AMC and SSH.
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