RFQ

Palo Alto Networks Platinum Support - extended service agreement - 1 year - shipment

  • NG # 03379-SW-PALO-019

  • MF # PAN-SVC-PLAT-440

Manufactured By :
Palo Alto
Ask For Price

Stock
Unlimited

Need Help Ordering?
Call +88 01714243446

Custom Pricing

Get A Quote
Need Help Ordering?
Call +88 01714243446

Stock
Unlimited

Custom Pricing

Get A Quote

Overview

Platinum support is Palo Alto Networks' high-end service offering - enhancing your inhouse resources with technical experts who are available to support your Palo Alto Networks security solution.


Platinum support offers the optimal level of support for those organizations that wish to work directly with Palo Alto Networks to address their support needs, with 24-hour support, 365 days per year with best-in-class response time and advanced assistance.

Specification

General
Service Included
Advance parts replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Details
Service & Support
Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity high ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity medium ¦ Technical support - phone consulting - 1 year - response time: 4 business hours - availability: 24 hours a day / Monday-Sunday - severity low ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year
Compatibility Information
Designed For
P/N: PAN-PA-440

Other Palo Alto Products

Palo Alto Networks QuickStart Service - implementation
Palo Alto Software & Licenses 03380-SW-PALO-020

Palo Alto Networks GlobalProtect Gateway - subscription license (3 years) - 1 device in HA pair
Palo Alto Software & Licenses 03375-SW-PALO-015

Palo Alto Networks QuickStart Service - implementation - for Panorama
Palo Alto Software & Licenses 03378-SW-PALO-018

Palo Alto Networks Premium Support - extended service agreement (renewal) - 3 years - shipment
Palo Alto Software & Licenses 03365-SW-PALO-005

BUYERS WHO LIKED THIS PRODUCT ALSO LIKED

BarTender Professional Edition - license - 1 printer (Discontinued)
BarTender Software & Licenses 00220-SW-BAR-002

Acronis Access - subscription license renewal (1 year) - 1 user
Acronis Software & Licenses 00001-SW-ACR-001

Acronis Access - subscription license renewal (1 year) - 1 user
Acronis Software & Licenses 00002-SW-ACR-002

Acronis Access - subscription license (annual) - 1 user
Acronis Software & Licenses 0003-SW-ACR-003 AAEBEFENS11
close

Privacy Preference Center

Your privacy

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. You can get more information by going to our Privacy Policy or Statement in the footer of the website.

Cookie List
  • Name
    trwv.vc
  • Host
    ngenit.com
  • Duration
    A few seconds
  • Type
    First Party
  • Category
    Targeting cookies
  • Name
    trwv.vc
  • Host
    ngenit.com
  • Duration
    A few seconds
  • Type
    First Party
  • Category
    Targeting cookies
  • Description
    Marketo - These cookies store the total number of visits each visitor has to the Site, track email recipient behavior to measure campaign effectiveness and personalize Site content based on information known about the visitor.
  • Name
    trwv.vc
  • Host
    ngenit.com
  • Duration
    A few seconds
  • Type
    First Party
  • Category
    Targeting cookies
  • Name
    trwv.vc
  • Host
    ngenit.com
  • Duration
    A few seconds
  • Type
    First Party
  • Category
    Targeting cookies
  • Description
    Marketo - These cookies store the total number of visits each visitor has to the Site, track email recipient behavior to measure campaign effectiveness and personalize Site content based on information known about the visitor.

  • Name
    trwv.vc
  • Host
    ngenit.com
  • Duration
    A few seconds
  • Type
    First Party
  • Category
    Targeting cookies
  • Name
    trwv.vc
  • Host
    ngenit.com
  • Duration
    A few seconds
  • Type
    First Party
  • Category
    Targeting cookies
  • Description
    Marketo - These cookies store the total number of visits each visitor has to the Site, track email recipient behavior to measure campaign effectiveness and personalize Site content based on information known about the visitor.
  • Name
    trwv.vc
  • Host
    ngenit.com
  • Duration
    A few seconds
  • Type
    First Party
  • Category
    Targeting cookies
  • Name
    trwv.vc
  • Host
    ngenit.com
  • Duration
    A few seconds
  • Type
    First Party
  • Category
    Targeting cookies
  • Description
    Marketo - These cookies store the total number of visits each visitor has to the Site, track email recipient behavior to measure campaign effectiveness and personalize Site content based on information known about the visitor.

Powered byOneTrust

All RFQ Product Added In Query!

Check all added RFQ in one place, hit the button to show all added RFQ.

Submit RFQ