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Poly Advantage - technical support - for Polycom RealPresence Clariti - 1 year

  • NG # 1654-SW-POL-009

  • MF # 5230-51113-422

  • SKU # 5230-51113-422

Manufactured By :
Poly

Stock
Unlimited

Need Help Ordering?
Call +88 01714243446

Custom Pricing

Get A Quote
Need Help Ordering?
Call +88 01714243446

Stock
Unlimited

Custom Pricing

Get A Quote

Overview

Whether you are a large enterprise or a medium-sized or small organization,

Polycom understands that your communications environments are growing and

that they are becoming more interdependent within your IT infrastructure. As your

environment grows and you unify your communications, your support needs also

change and develop.

Like all organizations, you want to maximize your technology investments and make

sure your users receive the best possible experience. You also want more visibility

into how your video conferencing investments are being used and how to address

issues or challenges in a timely manner.

You may not have in-house technical experts for all your communications needs,

but when you need external assistance, you can choose Advantage Service to help

you manage your Polycom solution.

The right level of support to fit your needs

Polycom Advantage Service is an enhanced support offering that is focused on

maximizing value and availability for your entire Polycom video solution. As your

communications strategy becomes mission critical, Advantage Service provides

access to some of Polycom’s advanced service capabilities including:

•  Monthly utilization reports and periodic benchmark reports

•  Polycom’s hosted Adoption Portal Starter Edition for up to 100 end users

•  Priority 24x7 telephone access to Polycom Technical Support

Advantage Service provides a self-service approach to increasing end user adoption

of your video investment, valuable and actionable information on the status and

utilization of your collaboration solution, and faster time to problem resolution.

Specification

General
Type
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Service Availability
24 hours a day / 7 days a week
Software
Software Title
Polycom RealPresence Clariti
Installation Type
Locally installed
License Qty
1 concurrent user
License Pricing
Volume / 50-149 licenses
Details
Service & Support
Utilization reports - 1 year ¦ Benchmark reports - 1 year ¦ Priority access - 1 year ¦ Phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Web support - 1 year

Other Poly Products

Poly RealPresence Clariti - subscription license (1 year) + Poly+ Support - 1 concurrent user

Poly Software & Licenses 1646-SW-POL-001 5-51112-402

Poly Installation & Implementation Services - implementation - for Polycom RealPresence Clariti

Poly Software & Licenses 1670-SW-POL-025 4870-08279-045

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