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Quest Software 24x7 Maintenance - technical support (renewal) - for erwin Data Modeler Workgroup Edition - 1 year

  • NG # 02566-SW-Quest -001

  • MF # AAZ-ERW-PS-247

Quest Software 24x7 Maintenance - technical support (renewal) - for erwin Data Modeler Workgroup Edition - 1 year

Manufactured By :
Quest Software
Need Help Ordering?
Call +88 01714243446

Stock
Unlimited

Custom Pricing

Get A Quote
Need Help Ordering?
Call +88 01714243446

Stock
Unlimited

Custom Pricing

Get A Quote

Overview

Find the right level of support to accommodate the unique needs of your organization. Each program provides exceptional value driven by our relentless commitment to customer satisfaction.

The Quest Software Support Renewals team can assist you with questions regarding your Support Maintenance contract or upgrading to another support offering.

Quest Server Virtualization Management Support offers two support programs designed to meet your business needs and help you maximize your support investment. With all program levels you will have access to trained support engineers as well as 24 x 7 access to Quest's comprehensive self-service website.


Specification


General
Type
Technical support (renewal)
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
1 hour
Service Availability
24 hours a day / 7 days a week
Software
Software Title
Erwin Data Modeler Workgroup Edition
Installation Type
Locally installed
License Qty
1 named user
Details
Service & Support
Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ E-mail consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ New releases update - 1 year ¦ Web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday

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