RFQ

Citrix Support Software Maintenance - technical support - for Citrix NetScaler Management and Analytics System - 5 years

  • NG # 03563-SW-CIT-040

  • MF # 4046366-E5

Manufactured By :
Citrix
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Overview

Citrix Software Maintenance combines world class 24x7x365 unlimited worldwide support with product version updates to keep your Citrix environment running optimally.


Citrix Software Maintenance helps mitigate risk and protect your Citrix environment.

Comprehensive support services are essential to ensure high availability and top performance of

all Citrix® infrastructure components throughout their lifecycle. Citrix Software Maintenance

enables you to effectively and efficiently deploy and administer your Citrix Software solutions

regardless of your organization’s size or complexity. This allows you to achieve the greatest

returns from your Citrix investment.

Specification

General
Type
Technical support
Service Included
Phone consulting
Full Contract Period
5 years
Service Availability
24 hours a day / 7 days a week
Software
Software Title
Citrix NetScaler Management and Analytics System
Installation Type
Locally installed
License Type
On-Premise subscription
License Qty
100 virtual servers
License Pricing
Volume / level 5
Licensing Program
Citrix Enterprise Licensing Program (ELA)
Details
Service & Support
Phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ E-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Web support - 5 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 5 years ¦ Web knowledge base access - 5 years
Compatibility Information
Designed For
P/N: 3015849-E5

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