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Poly Advantage - technical support - for Polycom RealPresence Clariti - 1 year

  • NG # 1654-SW-POL-009

  • MF # 5230-51113-422

  • SKU # 5230-51113-422

Manufactured By :
Poly
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Ask For Price
Need Help Ordering?
Call +88 01714243446

Stock

Custom Pricing

Get A Quote

Overview

Whether you are a large enterprise or a medium-sized or small organization,

Polycom understands that your communications environments are growing and

that they are becoming more interdependent within your IT infrastructure. As your

environment grows and you unify your communications, your support needs also

change and develop.

Like all organizations, you want to maximize your technology investments and make

sure your users receive the best possible experience. You also want more visibility

into how your video conferencing investments are being used and how to address

issues or challenges in a timely manner.

You may not have in-house technical experts for all your communications needs,

but when you need external assistance, you can choose Advantage Service to help

you manage your Polycom solution.

The right level of support to fit your needs

Polycom Advantage Service is an enhanced support offering that is focused on

maximizing value and availability for your entire Polycom video solution. As your

communications strategy becomes mission critical, Advantage Service provides

access to some of Polycom’s advanced service capabilities including:

•  Monthly utilization reports and periodic benchmark reports

•  Polycom’s hosted Adoption Portal Starter Edition for up to 100 end users

•  Priority 24x7 telephone access to Polycom Technical Support

Advantage Service provides a self-service approach to increasing end user adoption

of your video investment, valuable and actionable information on the status and

utilization of your collaboration solution, and faster time to problem resolution.

Specification

General
Type
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Service Availability
24 hours a day / 7 days a week
Software
Software Title
Polycom RealPresence Clariti
Installation Type
Locally installed
License Qty
1 concurrent user
License Pricing
Volume / 50-149 licenses
Details
Service & Support
Utilization reports - 1 year ¦ Benchmark reports - 1 year ¦ Priority access - 1 year ¦ Phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Web support - 1 year

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Poly RealPresence Clariti Audio/P2P Only - subscription license (1 year) + 1 Year Premier Support - 1 concurrent user
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Poly RealPresence Clariti Audio/P2P Only - subscription license (1 year) + 1 Year Advantage Support - 1 concurrent user
Poly Software & Licenses 1655-SW-POL-010 5230-51122-422

Poly+ - technical support - for Polycom RealPresence Clariti - 1 year
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Poly RealPresence Clariti - subscription license (1 year) + Poly+ Support - 1 concurrent user
Poly Software & Licenses 1646-SW-POL-001 5-51112-402

Poly - Polycom Elite - Clariti - 50-149 Users - Perpetual license
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Poly RealPresence Clariti Audio/P2P Only - subscription license (1 year) + 1 Year Partner Premier Support - 1 concurrent user
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Poly Remote Advanced Implementation Service - remote installations / configuration - for Polycom RealPresence Clariti
Poly Software & Licenses 1648-SW-POL-003 4870-51011-031

Poly Premier - technical support - for Polycom RealPresence Clariti - 1 year
Poly Software & Licenses 1651-SW-CLA-034 4870-51012-402

Poly RealPresence Clariti - subscription license (1 year) + Elite Support - 1 concurrent user
Poly Software & Licenses 1671-SW-POL-026 5-51112-432

Poly - Polycom Elite Premier - technical support - for Polycom RealPresence Clariti - 1 year
Poly Software & Licenses 1652-SW-POL-007 4872-51023-432

Poly RealPresence Clariti Audio/P2P Only - subscription license (1 year) + Poly+ Support - 1 concurrent user
Poly Software & Licenses 1647-SW-POL-002 5-51122-402

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Poly Software & Licenses 1660-SW-POL-015 5230-51112-402

Poly Advantage - technical support - for Polycom RealPresence Clariti - 3 years
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Poly Upgrade Service - implementation - for Polycom RealPresence Clariti
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