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VMware Support and Subscription Basic - technical support - for VMware vCenter Server Standard for vSphere - 1 year

  • NG # 0587-SW-VMW-016

  • MF # VCS7-STD-G-SSS-C

  • SKU # VCS7-STD-G-SSS-C

VMware Support and Subscription Basic for VMware vCenter Server Standard for vSphere (Version 7). This service includes emergency phone consulting, covers one instance, and provides support for one year, operating during 12x5 business hours with a response time of 4 business hours.

Manufactured By :
vmware
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Need Help Ordering?
Call +88 01714243446

Stock
Unlimited

Custom Pricing

Get A Quote

Overview

VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. Global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Specification

General
Type
Technical support
Service Included
Emergency phone consulting
Full Contract Period
1 year
Response Time
4 business hours
Service Availability
12 hours a day / 5 days a week
Software
Software Title
VMware vCenter Server Standard for vSphere
Installation Type
Locally installed
Version
7
License Qty
1 instance
Details
Service & Support
Emergency phone consulting - 1 year / 4 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year / 4 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year / 4 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year / 4 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 1 year / 4 contacts ¦ Web knowledge base access - 1 year ¦ Web support - 1 year ¦ New releases update - 1 year ¦ Remote monitoring - 1 year

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