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Veeam Standard Support - technical support (renewal) - for Veeam Backup & Replication Enterprise for VMware - 1 year

  • NG # 0556-SW-VEE-005

  • MF # V-VBRENT-VS-P01AR-00

  • SKU # V-VBRENT-VS-P01AR-00

Veeam Standard Support - Technical support (renewal) - for Veeam Backup & Replication Enterprise for VMware - 1 socket - phone consulting - 1 year - 12x5

Manufactured By :
veeam
Need Help Ordering?
Call +88 01714243446

Stock
Unlimited

Custom Pricing

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Need Help Ordering?
Call +88 01714243446

Stock
Unlimited

Custom Pricing

Get A Quote

Overview

Veeam's Standard Support program provides software support services during business hours along with upgrades and updates to the products.

Specification

Specifications
General
Type
Technical support (renewal)
Service Included
Phone consulting
Full Contract Period
1 year
Service Availability
12 hours a day / 5 days a week
Software
Software Title
Veeam Backup & Replication Enterprise for VMware
License Qty
1 socket
Details
Service & Support
Phone consulting - 1 year - response time: 2 hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year - response time: 8 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 12 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year - response time: 24 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 4 ¦ Web support - 1 year - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday ¦ New releases update - 1 year

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