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Veeam Standard Support - technical support - for Veeam Backup Essentials Enterprise Bundle for VMware - 2 years

  • NG # 0700-SW-VEE-030

  • MF # V-ESSENT-VS-P02YP-00

  • SKU # -ESSENT-VS-P02YP-00

Veeam Standard Support provides technical assistance for the Veeam Backup Essentials Enterprise Bundle for VMware. This support package covers  sockets and is prepaid for a duration of 2 years. The support includes phone consulting services and is available 12x5, meaning 12 hours a day, 5 days a week.

Manufactured By :
veeam
Need Help Ordering?
Call +88 01714243446

Stock
Unlimited

Custom Pricing

Get A Quote
Need Help Ordering?
Call +88 01714243446

Stock
Unlimited

Custom Pricing

Get A Quote

Overview

Veeam's Standard Support program provides software support services during business hours along with upgrades and updates to the products.

Specification

 
General
Type
Technical support
Service Included
Phone consulting
Full Contract Period
2 years
Service Availability
12 hours a day / 5 days a week
Software
Software Title
Veeam Backup Essentials Enterprise Bundle for VMware
License Qty
2 sockets
License Pricing
Prepaid
Details
Service & Support
Phone consulting - 2 years - response time: 2 hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 1 ¦ Phone consulting - 2 years - response time: 8 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 2 ¦ Phone consulting - 2 years - response time: 12 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 3 ¦ Phone consulting - 2 years - response time: 24 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 4 ¦ Web support - 2 years - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday ¦ New releases update - 2 years

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