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Veeam Standard Support - technical support (reactivation) - for Veeam Backup & Replication Enterprise for VMware - 1 year

  • NG # 0696-SW-VEE-026

  • MF # V-VBRENT-VS-P0ARW-00

  • SKU # V-VBRENT-VS-P0ARW-00

Veeam Standard Support provides technical assistance (reactivation) for Veeam Backup & Replication Enterprise for VMware. This support is available electronically and covers 1 socket. It includes consulting services via telephone and remains valid for 1 year.

Manufactured By :
veeam
Need Help Ordering?
Call +88 01714243446

Stock
Unlimited

Custom Pricing

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Need Help Ordering?
Call +88 01714243446

Stock
Unlimited

Custom Pricing

Get A Quote

Overview

Veeam's Standard Support program provides software support services during business hours along with upgrades and updates to the products.

Specification

Specifications
General
Type
Technical support (reactivation)
Service Included
Phone consulting
Full Contract Period
1 year
Service Availability
12 hours a day / 5 days a week
Software
Software Title
Veeam Backup & Replication Enterprise for VMware
Installation Type
Locally installed
License Qty
1 socket
Licensing Details
ESD
Details
Service & Support
Phone consulting - 1 year - response time: 2 hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year - response time: 8 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 12 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year - response time: 24 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 4 ¦ Web support - 1 year - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday ¦ New releases update - 1 year ¦ Web knowledge base access - 1 year

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