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Veeam Standard Support - technical support (renewal) - for Veeam Availability Suite Enterprise Plus for VMware - 1 year

  • NG # 0692-SW-VEE-022

  • MF # V-VASPLS-VS-P01AR-00

  • SKU # V-VASPLS-VS-P01AR-00

Veeam Standard Support is a technical support service that can be renewed for one year. It is available for Veeam Availability Suite Enterprise Plus for VMware, specifically for one socket. The support includes phone consulting and is provided on a 12x5 basis.

Manufactured By :
veeam
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Need Help Ordering?
Call +88 01714243446

Stock
Unlimited

Custom Pricing

Get A Quote

Overview

Veeam's Standard Support program provides software support services during business hours along with upgrades and updates to the products.

Specification

 
General
Type
Technical support (renewal)
Service Included
Phone consulting
Full Contract Period
1 year
Service Availability
12 hours a day / 5 days a week
Software
Software Title
Veeam Availability Suite Enterprise Plus for VMware
Installation Type
Locally installed
License Qty
1 socket
Details
Service & Support
Phone consulting - 1 year - response time: 2 hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year - response time: 8 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 12 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year - response time: 24 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 4 ¦ Web support - 1 year - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday ¦ New releases update - 1 year ¦ Web knowledge base access - 1 year

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