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Veeam Premium Support - technical support (renewal) - for Veeam Backup Essentials Standard for VMware - 1 year

  • NG # 0570-SW-VEE-019

  • MF # VESSSTDVSP0PAR00

  • SKU # VESSSTDVSP0PAR00

Renew your Veeam Backup Essentials Standard for VMware technical support and upgrade to Veeam Premium Support. This renewal includes assistance for 2 sockets and provides 24/7 uplift. Benefit from phone consulting services for one year, available round the clock.

Manufactured By :
veeam
Need Help Ordering?
Call +88 01714243446

Stock
Unlimited

Custom Pricing

Get A Quote
Need Help Ordering?
Call +88 01714243446

Stock
Unlimited

Custom Pricing

Get A Quote

Overview

Premium Support program provides 24/7 software support services and fast response times for critical issues.

Specification

 
General
Type
Technical support (renewal)
Service Included
Phone consulting
Full Contract Period
1 year
Service Availability
24 hours a day / 7 days a week
Software
Software Title
Veeam Backup Essentials Standard for VMware
License Qty
2 sockets
Licensing Details
Includes 24/7 uplift
Details
Service & Support
Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 year - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 year - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year

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