Ivanti Support and Maintenance Enterprise - technical support - for Ivanti File Director - 1 year

  • NG # 04505-SW-IVA-009

  • MF # DN GSP 12 EN

Ivanti Support and Maintenance Enterprise for File Director is a 1-year enterprise-grade support and maintenance service designed to help organizations maximize the performance, reliability, and availability of their Ivanti File Director environment. The service provides access to technical support, software updates, upgrades, patches, and expert assistance to ensure continuous operation and faster issue resolution.

Manufactured By :
Ivanti
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Need Help Ordering?
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Overview

Ivanti Support and Maintenance Enterprise for File Director offers comprehensive support services for organizations that rely on Ivanti File Director to manage file synchronization, access, and data mobility across enterprise environments. The Enterprise support level is designed for businesses that require faster response times, expert guidance, and proactive assistance to maintain business continuity and optimize system performance.

With this annual subscription, customers receive access to technical support resources, software updates, security patches, and product enhancements throughout the coverage period. Enterprise Support also provides access to designated support resources and escalation management, helping IT teams resolve issues efficiently while maintaining a secure and up-to-date deployment. The service helps organizations reduce downtime, improve user productivity, and protect their investment in Ivanti technologies.

Specification

  • Product Type: Support and Maintenance Service
  • Brand: Ivanti
  • Supported Product: Ivanti File Director
  • Support Level: Enterprise Technical Support
  • License Duration: 1 Year
  • Service Category: Software Support and Maintenance
  • Coverage Includes:
    • Technical support assistance
    • Software updates and upgrades
    • Security patches and fixes
    • Access to knowledge resources
    • Issue escalation management
    • Product maintenance services
  • Intended Users: Enterprise organizations and IT departments
  • Deployment Support: Installation, configuration, and operational guidance
  • Renewal Term: Annual subscription-based coverage
  • Part Number: DNGSP12EN
  • Service Delivery: Vendor-provided enterprise support and maintenance services
  • Benefits:
    • Reduced system downtime
    • Faster issue resolution
    • Access to the latest software releases
    • Improved system reliability and performance
    • Enhanced operational continuity and security

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